Are All Web Hosting Companies the Same? How Different Are They Between One Another? |
Posted: March 14, 2019 |
Definitely not! Every web hosting companies are different in their own ways. For sure, there are some of them which offer similar hosting plans and prices, nevertheless, there are no two web hosting companies which are identical in all areas no matter how closely each of them may resembles the other one. Of all these differences, the most critical ones being the ability for the New Zealand hosting provider to provide high quality services and support for their customers. Only web hosts whom continuously providing necessary supports at real time for their customers will be sustaining long in this industry for customers prioritized the quality and consistency of the support they are able to get a lot more than the additional features provided or the lower price web hosting package they are offered to. Intelligent consumers today realized that it is not the quantity of the web hosting features, but the quality of the web hosting support they are able to get which is of utmost critical for their online business. Other than customer support and services, we would easily refer to any other criteria to "judge" the competency and competitiveness of the web hosting providers in the market- a. Years in business - Having the necessary industry experience is important for web hosting companies which managed to sustain for a long time proved themselves to be one of the leaders in this industry for it takes more than just marketing and low price to sustain for more than 10 years. Companies which have established for more than 10 years has the capability and experience to handle and fix any potential issues and road-blocks in no time. b. Revenue sources and types of domain - What is this specific web hosting company being specialized in? How many different types of services or products does this company offer? Customers get rather wary and skeptical if their potential web host company is engaged in multiple different services and niches. This is because this type of companies spread their resources such as their technical support team, customer service team and administration staffs way too thin in order to accommodate the horizontal structure of the company. It is often very difficult for them to focus and excel in any of the stream because they have too many things and areas where they need to attend to. Getting yourself a company which has not being involved in anything else except web hosting is very important for you can well assure that you will get the best specialized services from this type of company. c. Support software solution - It is equally important for you to find out who owns and run the control panel of the company, should it be the web hosting provider or an external software company whom they will need to contact should there are any critical problems on the control panel. The risk on the latter is that it might take longer than expected time to be fixed should there are downtime experienced because of a bug found in the web hosting control panel. d. Customer support queues and tiers - It is wise to check out personally by calling up the company's technical support department and record down how long do you need to wait before you are attended, or how many tiers/levels of supports have you being transferred to before you finally get to the right tier/level to have your issues fixed? It is very often that companies allow their customers to hold and wait for more than 30 minutes before they finally get what they are looking for.
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